Most essential questions to ask before developing an onboarding program

Most essential questions to ask before developing an onboarding program

At some point, a company may need to establish a new onboarding system from the ground up using the appropriate onboarding software or tweak an existing one. This is meant to ensure that the induction process is appropriate, innovative, and engaging, as well as in accordance with best organizational practices.

Onboarding programs differ considerably in length and context, and their development can be different from simple, including a one-week workshop at corporate offices, to extremely complicated, such as individual basis, remote learning with hybrid learning methods. Before beginning the task of creating an onboarding program, there are a few key points to clarify. We’ve answered some of the most important questions to reflect on before initiating the onboarding process.

  • Who is the intended audience for this onboarding?

This appears simple, but you should consider all of the subgroups of any position. Are the software engineers being onboarded new or experienced? Separating the audience into subgroups will assist in determining how to develop onboarding to create a foundation for all whilst also reducing the path for more experienced workers.

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  • How will performance be monitored during the onboarding process?

Performance evaluation is an important but often overlooked aspect of onboarding. You can’t be sure if the prospects are ready for the field unless you assess their skills and progress. Also, all new hires don’t cooperate and work properly. It’s better to be aware of this before they begin interacting with services and customers.

  • Who will be responsible for the onboarding training?

This is a concern for both sustainable development and quality. Hiring trainers and instructors to operate onboarding programs makes more sense for large corporations, but it quickly becomes prohibitively expensive for smaller businesses. Managers and local L&D teams are the most common solutions for onboarding training, but this necessitates an organized train-the-trainer program to ensure consistent learning and results.

  • When should new employees be introduced to their supervisor?

On their very first day! The initial stages of onboarding should concentrate on familiarizing a new employee with the main members of the team and the company. New employees are likely to have met their supervisors during the onboarding process; if so, that supervisor can arrange formal and informal meetings with the other team members and key stakeholders.

  • Is it essential to formulate performance goals during onboarding?

Even though employees should not be given performance goals too early in their onboarding process, it may be appropriate to do so. Managers should discuss with new hires what they are expecting in their roles, such as objectives and desired outcomes, and key performance indicators, in the early days and weeks to avoid overwhelming them.

The goal is to provide job clarification as early as possible, which will motivate them to perform well. There will be no ambiguous areas when they try to discuss contributions and performance later on if expected goals are communicated.

  • Who will be responsible for developing an onboarding process – HR or the leadership team?

An HR team is usually in charge of planning and implementing an onboarding process, but department managers and other leadership team members will be informed as they can provide motivation and more clarification on position-specific tasks. It must have top management support before it can be implemented.

A successful and effective onboarding process does not occur overnight, so it comes down to the fact that designing an orientation process will take time as well. HR onboard can assist the organization in developing a best practice plan to get new employees and managers started excitingly and productively.

  • How is onboarding content carefully selected?

Some organizations have strong and comprehensive competency profiles and software that identify all required skills. Everyone else only has a top-grade job specification. Fully understanding the scope of the content and the level of detail offered will help you understand how many tasks are required to develop the process structure and content.

In today’s world, corporate culture is becoming increasingly important. A positive corporate culture distinguishes many organizations from their competing companies and helps them recruit top talent. As a result, new employees are likely to be subjected to the company’s shared values and beliefs during the onboarding process, but they won’t get such a true sense of it until they start the job and connect with their new colleagues, as well as experience the employee products, services, and operations.


These are just a handful of the considerations to evaluate when creating an onboarding process. Creating an onboarding program is a huge undertaking, but it is vital to establish the skills and knowledge foundation that new recruits will utilize on a regular basis. If you want your employees to succeed, you must first prepare them.